JieGao,Hon S. Chan &Kaifeng Yang

Abstract

Gaming has become a noticeable worldwide phenomenon in performance management, attracting growing discussion from academics and practitioners. What are the latest developments in gaming? What are the implications of gaming? Why is gaming behaviour so tenacious? How can we synthesize, conceptualize and theorize research findings on the topic? How can gaming be contained and at what cost? This symposium gathers insights on gaming and measures to mitigate gaming in contemporary performance management reforms. Findings of the four papers contribute to the literature by identifying new forms and strategies of gaming, conceptualizing its root causes, and examining mitigation strategies and costs. Directions and questions for future research on gaming are also discussed.

Keywords: gaming；performance management；performance measurement；government performance；administrative reform